Refund Policy

REFUND POLICY – TRUEHELPS Effective Date: 10/May/2026 This Refund Policy outlines the terms governing payments, memberships, cancellations, and refunds related to Truehelp's services. 1. Membership Services Truehelps offers membership-based access to certain emergency and premium features within the application. Membership plans are duration-based and require manual renewal after expiry. 2. Payment Processing Payments are securely processed through authorized third-party payment service providers. 3. Refund Eligibility All membership payments are generally non-refundable. Refund requests may only be considered under the following circumstances: ● Duplicate transactions ● Verified billing or payment errors ● Technical issues are preventing the activation of purchased services Refund approvals remain subject to verification and payment provider policies. 4. Cancellation Policy Users may discontinue using the application or choose not to renew memberships at any time. As memberships are non-recurring, no automatic renewals are processed. 5. No Partial Refunds Truehelps does not provide refunds for: ● Partially used membership durations ● Unused services ● Failure to use the application after purchase 6. Changes to Refund Policy Truehelps reserves the right to update or modify this Refund Policy at any time. 7. Contact Information Company: Truehelps Location: Kanpur, India Email: Turehelps@gmail.com Phone: +91 95698 68921